Refund Policy

Last updated: October 30, 2026

At Strong IPTV Fast, your satisfaction matters to us. We want you to subscribe with confidence, so this policy explains simply how refunds work and how we support you throughout your subscription.

1. Our 7-day refund window

If Strong IPTV Fast is not the right fit for you, you can request a refund within 7 days of your subscription activation.

2. Refund amount

Your refund covers the amount you paid, minus a fixed fee of USD 3. This fee covers the technical support provided, the activation of your subscription and the processing of your refund.

3. How to request a refund

1. Contact us on WhatsApp or by email within 7 days of activation.
2. Share your order details and a short description of the issue.
3. Our team will first try to solve the issue with you, as most issues are fixed in just a few minutes.
4. Once your refund is approved, it is sent using your original payment method whenever possible.

4. Support after 7 days

After the 7-day window, refunds are no longer available, but our support continues for the full length of your plan:

• We help you with app settings, device setup and configuration at any time.
• If a channel or stream has a temporary issue, our team works quickly to restore it and keep your subscription running smoothly until the end of your plan.

5. Situations outside our service

Some issues depend on your equipment or internet provider rather than on Strong IPTV Fast. We are always happy to help and advise you, but these situations are not eligible for a refund:

• Restrictions or blocking applied by your internet service provider.
• An unstable or slow internet connection.
• An older or incompatible device, or a device with limited memory.
• Issues with a third-party player app on your device.

6. Payment disputes

If something is not right, please reach out to us first. We are here to help and usually find a solution quickly. Opening a payment dispute without contacting us may lead to the suspension of the account while the case is reviewed.

7. Updates to this policy

We may update this Refund Policy from time to time. The version that applies is the one published on this page on the date of your purchase.